Job Details

**BASIC FUNCTION** *(the primary purpose of this position):*

* The primary function of this position is to promote a safe and secure environment for the Mill Casino Hotel & RVP, its guests, and employees. This position also observes and ensures that overall operations conform to casino policy.

**PRINCIPAL ACTIVITIES & RESPONSIBILITIES:**

* Promote a clean, safe, healthy, and friendly environment for employees and guests.

* Report safety issues and hazards to Supervisor and/or Safety Committee.

* Provide guest and employee escorts to and from the casino when requested or as needed to ensure their safety and protection.

* Provide escorts for large sums of money and chips in the casino to ensure the security of transfer.

* Ensure compliance of casino policy and report policy infractions to immediate supervisors.

* Provide patrols of all casino and surrounding company property i.e. CEDCO building & Tribal offices.

* Conduct and/or assist with machine and table drops.

* Maintains a working knowledge of those guests and/or employees who have been banned from re-entering the property, and advises appropriate individuals and departments when observing trespassers on property.

* Accepts identification from all persons who appear to be under the age of twenty-one, to ensure compliance with applicable gaming regulations.

* Provide appropriate verbal or physical interventions in order to stop altercations or other disruptions on property.

* Observe and report any suspicious activity or drug use to supervisors.

* Observe and use proper chain of command.

* Respond to and/or assist with medical emergencies.

* Maintain daily activity reports and head counts.

* Perform dispatch duties and may coordinate solutions or provide guidance to guests and employees during drills or emergency situations.

* Operates company vehicles as directed.

* Generate necessary written reports regarding security related incidents involving guests, employees and/or the facility.

* Operate security surveillance system.

* Other duties as assigned.

**POSITION REQUIREMENTS** *(objective educational or technical training required; skills; and years of experience):*

* Must be 21 years of age.

* Must be High School Graduate or have a GED.

* Must have a current valid Oregon Driver's License.

* Candidates with one year of previous public safety, casino security, military or other related experience preferred.

* Candidates with a background in customer service or previous experience in the hospitality industry desired.

* The ability to speak effectively and persuasively to a diverse customer and employee base and follow verbal instructions.

* Strong written communication and observation skills with the ability to write reports and correspondence.

* The ability to read and comprehend documents such as safety rules, policies and procedures and instructions.

* Must maintain OLCC certification.

* Must maintain CPR and First Aid certification.

* Computer skills must include Microsoft Word, Office, and Windows applications and also ability to learn Filemaker database.

* Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

**This description of duties, responsibilities and requirements is a summary, and is not intended to include all that may be assigned or required.**

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