Job Details

[Call Center / Fully Remote] - Anywhere in U.S. / Up to $21 per hour / Medical, Dental and Vision / 401k / M-F 8a-5p PST - As a Customer Support Specialist you'll: Independently resolve high volumes of inbound tickets via phone, email, and chat, aiming to solve 50-60 daily tickets while meeting SLAs; Troubleshoot complex technical issues, providing clear solutions to customers; Engage in proactive customer outreach initiatives to minimize recurring issues; Communicate effectively with internal teams and customers; Escalate ambiguous issues to the appropriate teams for resolution...Hiring Fast >>