About this Job: Reporting to the General Manager, the Director of Operations is responsible for all aspects of operations including people, customers, sales and profits. This leader has up to 3 area coaches as direct reports compiling 12 restaurants. They drive excellence in day-to-day operations; hire, train, coach, & support managers; plan and set goals; focus on problem solving/process improvement; set standards; recognize and motivate area managers, unit level management & their teams. Influence people to drive business results and franchise partnership. The Day-to-Day:Build People Capability. Recruit and equip the best operators in the world to deliver great customer experiences. Build a healthy and robust bench of developed and capable Managers. Hold Area Coaches accountable for people, customer, sales and profit targets. Lead by example be a culture champion and live by Taco Bell principles. Leverage culture and people capability to fuel brand performance. Resolution oriented ...Operations, Director, Customer Experience, Operation, Restaurant, Coach, Manufacturing