[Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour / Medical, dental & vision / 401k / PTO / Flexible schedule / Fitness Stipend / Home office allowance - As a Customer Care Specialist at ClearCaptions, you will: Respond to inbound customer assistance and general inquiries related to our caption service; Work closely with customers to provide feature training related to ClearCaptions products and services; Meet weekly / monthly metrics related to service level, performance, and customer satisfaction; Manage customer contacts within Salesforce CRM and adhere to standard operating procedures for data capture...Hiring Immediately >>