Job Details

Discover Medford:Employment, Applicant Support, and Benefits within Our Vibrant City
This position is open until filled with a first review date scheduled for Friday, June 20th.
Priority will be given to candidates who submit their application
on or before Thursday, June 19th, at 11:59 p.m. Pacific Time.

Are you highly organized, calm under pressure, and great with people? Join our Municipal Court team as a Court Specialist I, where no two days are the same. You'll work directly with the public, attorneys, and law enforcement to support the daily operations of our busy courtroom.

This role is ideal for someone who thrives in a fast-paced, detail-oriented environment. You'll be responsible for updating case files, processing legal paperwork, responding to inquiries, and helping ensure court proceedings run smoothly. Whether you're assisting a customer at the counter or managing time-sensitive tasks behind the scenes, your role is critical to the fairness, efficiency, and professionalism of the court.

Required Education and Experience:

• Graduation from high school or GED equivalent; and
• Must be 18 years of age or older; and
• Two (2) or more years of experience in social work, judicial, legal or law enforcement field which must include clerical, administrative support, and/or customer relations experience.

Preferred Qualifications:

• Judicial experience
• Knowledge of the criminal justice system

Available Schedule:

• Monday - Friday, 8:00 AM - 5:00 PM
• Opportunity for alternate schedule after the first 90-days:
  • 9-80 (nine-hour workdays with a three-day weekend every other week)

This position is part of the AFSCMEemployee group.

Learn more about our benefits HERE.

**Scheduled salary increases and a 2.5% Cost of Living Adjustment (COLA) will be effective July 1, 2025** The anticipated hiring range for theCourt Specialistposition is $23.51(first step) to $24.68or $25.92(second or third step).The City of Medford determines starting pay based on an evaluation of relevant education, experience, andqualifications as provided by the applicant in their application materials, alongside others who perform work of comparable character consistent with the Oregon Equal Pay Act.Sixsteps are included in this salary range, allowing opportunity for annual movement through the steps.

Healthcare Benefits:

• Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
• Life and Accidental Death and Dismemberment insurance policy value of $50,000 paid by the City
• Long-term disability insurance provided by the City
• Health Reimbursement Account (HRA-VEBA) contributions provided by the City

Retirement Benefits:

• Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
• PERS is 100% fully paid as the City pays both the employer and the employees (6%) contributions
• Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning

Additional Benefits:

• Paid vacation, sick leave, and holidays
• Employee Assistance Program (EAP)
• The Citys Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
• Access to the City'sfully equipped fitness center24/7

Essential Functions of the Position:

• Provides support to the Municipal Court and all Court activities, requiring discretion in interpretation and application of policies, procedures, general orders, and established practices.
• Prepares and processes documents, reports and correspondence files.
• Responds to a high volume of phone calls, mail, payments, and emails, etc.
• Distinguish between and understand a variety of case types and take appropriate actions.
• Assists defendants in resolving violation cases through informed knowledge of court policies, procedures, and special programs.
• Uses exceptional interpersonal communication and customer service skills to support clients and defuse and resolve issues for difficult, sometimes angry/hostile customers.
• Performs extensive computer entry; scans and retrieves sensitive, confidential information involved in police reports into state database, federal, and local computer systems.
• Executes the timely processing of pending cases, which includes preparation of the Court Docket: the scheduling of appearances, execution of warrants, subpoenas, writs, orders and notices.
• Processes the collection, receipt, of monies, and other funds that pass through the Court system including financial adjustments to case ledgers including but not limited to refunding, transferring, and applying funds.
• Responds to inquiries and provides assistance to the public and City personnel regarding routine requests for Court related matters and information.
• Assists citizens with complaints, collects monies and issues receipts for various fees, collects bail, and provides public information, deals with diverse situations and sometimes difficult public contacts
• Initiates and processes removal of suspensions orders, warrants, and release of defendants from custody. Processes requests for court appointed attorneys.
• Assists judge in the courtroom, record all case dispositions during court proceedings, supply correct documents and information during court proceedings including facilitating the proceedings through a variety of functions as needed.
• Demonstrates regular, reliable, and punctual attendance.

Other Functions of the Position:

• Upholds the values of the organization and has strong customer service orientation.
• Handles job stress and interacts effectively with others in the workplace.
• Fosters an environment that embraces diversity, integrity, trust, and respect.
• Is an integral team player, which involves flexibility, cooperation, and communication.
• Performs other related projects and duties as assigned.

Competencies:

Communicativeness - Effective performers recognize the essential value of continuous information exchange. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information. They take responsibility for ensuring that their people have the current and accurate information needed for success.

Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances. They are able to demonstrate emotions appropriate to the situation and continue performing steadily and effectively.

Functional/Technical - Effective performers are knowledgeable and skilled in a functional specialty. They add organizational value through unique expertise in a functional specialty area. They remain current in their area of expertise and serve as a resource in that area for the organization.

Learning Agility - Effective performers continuously seek new knowledge. They are curious and want to know why. They learn quickly and use new information effectively. They create and foster a culture of interest, curiosity, and learning.

Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agendas as more important than local or personal goals.

Work Environment & Physical Demands:
This is an office-based position with a typical office environment, including comfortable temperature and lighting. The role may involve interactions with the public who may be hostile and the usual level of office distractions.

This position requires the ability to sit or stand for extended periods, with occasional movement around the office. This may include bending, stooping, twisting, and reaching to access files or equipment. Employees must be able to operate standard office equipment, including computers, printers, and telephones. Good eyesight, hearing, and hand-eye coordination are essential for this role.

IMPORTANT (Please read):

1. It is important your application shows all the relevant experience you possess.
2. Applications may be rejected if incomplete.
3. Resumes will not be accepted in lieu of an online application; an application will be considered incomplete with a "see resume" response.
4. Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience as we compare applicants.

How to Apply:

1. Applications are only accepted online and must be received by the posted closing date/time.
2. Selection procedures and timelines subject to change.
3. Those selected must be able to provide proof of legal right to work in this country.

Hiring will be subject to successful completion of the following:

• Criminal history background investigation
• CJIS clearance
• Clear drug screen following federal law
• Professional reference check

Questions or Assistance:

• If you have questions about the job posting, please contact the Human Resources department at (541) ###-####.
• For technical assistance completing your online application, please contact Government Jobs at (855) ###-####.

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