Job Details

The Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Typical job skills include: Navigates multiple complex data systems to research and/or record patient information in person or by phone. Operates multi-line telephone systems; routes calls and responds to general inquires. Registers patients; updates demographic and insurance information. Makes patient appointments and monitors appointment schedules daily. Providence caregivers are not simply valued theyre invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Providence Medical Group is a group of primary care and special...Specialist, Clinic, Patient, Patient Services, Customer Service, Healthcare