Job Details

Additional Position Details: FTE: 1.000000 | Full Time | Primarily Mon - Fri / 8AM - 5PM

Starting Wage: $18.09-$24.88 per hour, depending on experience

Position Summary

Under general supervision, the Patient Service Rep II performs a variety of support functions for a department and/or program. Duties may include all or part of the following: Greeting, instructing, directing patients and visitors; scheduling, registering, and obtaining preauthorization for treatment from insurance, Medicare, or other agencies for patients; serving as liaison between patient and medical support staff; functioning as cashier, receptionist and referral clerk as well as maintaining records and completing data entry; monitoring office services and supplies. The Patient Service Rep II will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured before or during each patient visit. Collaborative interaction with patients, physicians, other staff members, and management, patient satisfaction, and accurate processing of all front-end functions are integral to the success of this position.

Qualifications

• High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position, required
• Minimum 2 years of relevant front-desk customer-related experience (preferably in a healthcare setting), required.

Total Rewards Package

• Earn a competitive and progressive salary
• Benefit from health plans that are focused on health and wellness, including medical, dental, vision, and wellness, beginning within 30 days of hire
• On-call employees may receive an additional 15% for flexibility
• Plan for your future with a retirement package that includes up to 6% employer contribution
• Experience a healthy work-life balance with our generous earned time off (ETO)
• Continue to enhance your education through our tuition reimbursement and tuition repayment plans

At Asante, we are guided by our values below. Explore Asante more by visiting www.asante.org/careers

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.