Job Details

Global manufacturer of equipment for infrastructure development. Our innovative product line includes asphalt and concrete plants, aggregate crushers, industrial heaters, and more. We are driven by a mission to connect the world through both the physical infrastructure we help build and the meaningful connections we create with our customers. Founded on innovation and a commitment to customer success, continues to lead with cutting-edge solutions in infrastructure equipment manufacturing.

Position Summary

Responsible for the installation, startup, training, maintenance, troubleshooting, and repair of equipment. This role supports customer success through hands-on technical service and collaboration with engineering, sales, and manufacturing teams. Technicians ensure optimal performance of equipment while delivering a high level of customer satisfaction.

Key Responsibilities

**Assist with installation of equipment under guidance from senior technicians.

**Conduct startup procedures, ensuring proper calibration, sequencing/interlocking, and operation of electrical, control, and mechanical systems.

**Train customer personnel on equipment operation, troubleshooting, basic electrical/mechanical functions, and control systems.

**Create and submit detailed field service reports and documentation of daily activities.

**Collaborate with sales, engineering, and manufacturing teams to resolve equipment or process issues, including warranty claims and damage reports.

**Communicate and coordinate with internal stakeholders for accurate reporting and customer billing.

**Respond to emergency service requests on a 24/7 basis as needed.

Qualifications

**High school diploma or GED required; technical training or relevant certifications preferred.

**0-2 years of experience in construction, manufacturing, or related industries.

**Experience or familiarity with Hot Mix Asphalt (HMA), concrete, or combustion equipment is a plus.

**Proficiency in reading mechanical, electrical, and electronic blueprints and schematics.

**Knowledge of pneumatic, hydraulic, and power transmission systems.

**Strong troubleshooting, analytical, and communication skills.

**Basic computer proficiency (Windows, Microsoft Office, Concur, IPS Control Systems).

**Welding (stick and MIG), torch cutting, steel fabrication, and general mechanical assembly skills preferred.

**Ability to work independently or in small teams in remote or high-demand environments.

**Must be able to travel extensively, both domestically and internationally, on short notice.

**Able to maintain professional relationships and work collaboratively with diverse teams.

Work Environment

**Work may occur in manufacturing and outdoor job site environments.

**Exposure to mechanical parts, fumes, high noise levels, varying temperatures, and occasional hazardous materials.

**Use of personal protective equipment (PPE) is required.

**Reasonable accommodations may be made for individuals with disabilities.

Travel Requirements

**100% travel required, including nights, weekends, holidays, and international assignments. Job 58492