Job Details

Additional Position Details: FTE: 0.900000 | 36 hours | Full Time | Friday, Saturday, and Sunday 0700-1930 (7am-7:30pm)

For this role, we will consider candidates at either the ED Patient Access Rep 1 or ED Patient Access Rep 2 levels. Requirements and wages for each level are noted below.

Starting Wage:

PAR1: $18.09-$24.88 per hour, depending on experience

PAR2: $19.27-$26.49 per hour, depending on experience

Position Summary

The Emergency Department Patient Access Representative(PAR) provides customer-service coverage in emergency department locations of Asante and assumes the responsibility for the successful financial outcomes of all patient services. In this role, the ED Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients, while always maintaining patient relations, customer satisfaction, and Asante's financial solvency.

Under the general supervision of the Patient Access Supervisor, the Patient Access Rep performs imperative duties, including but not limited to:

• Appointment scheduling
• Registration and insurance verification
• Telephone coverage and data entry
• Filing protected health information (PHI)
• Patient referrals and point-of-service collections

Qualifications

Required experience for the Patient Access Rep 1 level:

• High School Diploma, GED, or equivalent
• Previous patient registration experience - OR - related customer service, administrative, and/or data entry experience.

Required experience for the Patient Access Rep 2 level:

• High School Diploma, GED, or equivalent
• Minimum 1 year of experience with 2080 fulfilled hours in the Patient Access Rep level 1 role or equivalent.

Preferred Certifications for both levels

• Certified Healthcare Access Associate through the National Association of Healthcare Access Management is preferred for both levels.

Total Rewards Package

• Earn a competitive and progressive salary.
• Benefit from health plans that are focused on health and wellness, including medical, dental, vision, and wellness beginning within 30 days of hire.
• Plan for your future with a retirement package that includes up to 6% employer contribution.
• Experience a healthy work-life balance with our generous earned time off (ETO).
• Continue to enhance your education through our tuition reimbursement and tuition repayment plans.
• On-call employees may receive an additional 15% for flexibility.

At Asante, we are guided by our values below. Explore Asante more by visitingwww.asante.org/careers

Excellence - Respect - Honesty - Service - Teamwork

Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.