Job Details

We are seeking to fill a full-time Patient Service Representative. Must have prior medical front office (PSR) experience. Handling multi-line phones, scheduling, messaging, and patient registration.

This position is Monday through Friday, 7:55 am to 5 pm.

DOE $17-20

• Scheduling and Appointment Management:
• Scheduling appointments for patients, including follow-ups and diagnostic tests.
• Managing patient waitlists and ensuring timely appointments.
• Providing appointment reminders to patients and their families.
• Patient Registration and Information Management:
• Verifying and updating patient demographic and insurance information.
• Completing necessary registration forms and ensuring accuracy.
• Maintaining accurate patient records and medical histories.
• Billing and Insurance Processing:
• Verifying insurance eligibility and processing claims.
• Collecting patient co-pays and deductibles.
• Assisting patients with understanding their financial responsibilities.
• Patient Relations and Communication:
• Greet and assist patients and their families in a friendly and professional manner.
• Answering patient questions and concerns, both in person and over the phone.
• Providing information about clinic services, procedures, and policies.
• Administrative Tasks:
• Maintaining a clean and organized waiting area.
• Filing and retrieving medical records.
• Following HIPAA guidelines and maintaining patient confidentiality.