Job Details

divh2Dairy/Frozen Assistant/h2pThe Job in a Nutshell:/ppThe Dairy/Frozen Assistant is responsible for assisting the Dairy/Frozen Manager in the successful operation and profitability of the Dairy/Frozen department./ppApplications are accepted by the date below, which may be updated if the hiring timeline is extended./pp11/23/2025/ph3Responsibilities/h3pMain Ingredients:/pulliProviding world class customer service as a number one priority./liliExemplifying integrity, responsibility, and excellence and adhering to all policies./liliCreating inviting, full and shoppable departments./liliAssisting the department manager in ordering for the dairy and frozen departments and maintaining accurate inventory levels./liliAssisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing./liliEnsuring all in-stock products/conditions meet company standards./liliOffering and following up on special orders./liliMerchandising shelves, endcaps and dynamic displays./liliAssisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock./liliAssisting in training and monitoring of department personnel including assigning and following up on tasks./liliConducting active and passive demos./liliWorking with the department managers to address performance issues within the department./liliSupporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities./liliHandling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks./liliMaintaining the safety and security of customers and employees./liliAnswering customer questions per company standards and policies, including the use of health supportive statements and/or statements of nutritional support./liliContinually increasing product knowledge./liliUsing SAP and inventory management software, emailing and utilizing other IS programs as needed./liliWorking a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings./liliThis position has limited manager on duty responsibilities but is never intended to be the overall manager on duty for the store./lipAlthough this is a general outline of job responsibilities all employees are expected to be hands on and do whatever it takes to get the job done and make the company thrive./ph3Qualifications/h3pRecipe for Success:/pulliHigh school diploma, GED or equivalent preferred./lili1 year of experience in grocery or retail environment preferred; natural foods background is a plus./lili1 year of experience supervising others preferred./liliAbility to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable./liliAbility to manage changing priorities and to stay focused with the task at hand./liliPossess a sense of urgency in the completion of tasks./liliPossess excellent customer service skills./liliHighly organized with great attention to detail./liliAbility to take direction and follow through./liliMust be cashier trained and able to count currency./liliProficient in MS Word, Excel and Outlook./lipThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their manager and/or other store support center manager that might not be listed in this job description./ppHeres an overview of the benefits we offer our good4u crew to help ensure the health and wellbeing of you and your family, now and well into the future:/ppAll crew members/pulliBirthday bonus pay/liliVitamin bucks (up to $2,080 earned as store credit annually)/liliHoliday pay for 5 holidays stores closed/liliPaid time off (sick days and vacation) that increases with tenure/liliPaid nutrition education/liliGood4u crew member discount/liliNpower program (customer appreciation and rewards program)/liliRegular, scheduled pay increases/liliAdvancement opportunities and career development/liliHealth and wellness program/liliEmployee assistance program (EAP)/liliEmployee referral program/li/ulpFull-time crew members (30+ hours/week)/pulliMedical, dental and vision insurance/liliPaid parental leave/liliPaid medical leave (through company paid short-term disability insurance)/liliCompany paid short-term disability insurance/liliCompany paid life insurance/liliVoluntary benefits including hospital indemnity, accident insurance, long-term disability insurance, term life insurance/liliRetirement savings plan (401k) with discretionary company match/liliHealthcare and dependent care flexible spending account (FSA)/liliHealth savings account (HSA) with company match/li/ulpDiversity Statement/ppAt the heart of Natural Grocers commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization./ppAt Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. Were committed to nurturing an ecosystem of diversity and inclusion in which our crew can continue to thrive./ppPhysical Capabilities and Environmental Demands:/ppN = Never/ppO = Occasional; 1-33% of time/ppF = Frequent; 34-66% of time/ppC = Constant; 67-100% of time/ppPhysical Requirements:/pulliMust have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift./liliMust have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs./liliMust be able to occasionally use the computer for data entry and use of mouse./liliMust be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift./liliMust be able to frequently to reach above chest./liliMust be able to occasionally sit, squat, kneel, and climb as needed./li/ulpEnvironmental Requirements:/pulliMust be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite./liliMust be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress./li/ul/ul/ul/div