Job Details

Cinemark Assistant Manager

Join our team and immerse yourself in our industry. A front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all employees. The assistant manager can become a senior assistant manager followed by theatre manager or general manager after finishing the management accreditation program and working for a minimum of six months.

Responsibilities include, but are not limited to:

• Following the direction of the general manager
• Supporting general manager's decisions in communication with the staff
• Working in all departments and all theatre job functions
• Training and coaching team members in their specific job functions
• Assisting in the preparation of administrative and special reports for the general manager
• Observing and participating in the inspection of the theatre building, parking lot, landscaping, cinemark property, roof and exterior signage, and equipment condition
• Reporting the need for building, property, and equipment repairs to general manager
• Ensuring that theatre team members follow the dress code
• Interacting with guests for improved service in the theatre and ensuring that team members are providing superior customer service
• Learning and following the policies and procedures as established in cinemark's guidelines. Enforcing these with all team members fairly and consistently
• Reporting all employee relations issues to the general manager (in the absence of the gm, management should report employee relations issues to www.convercent.com)
• All management members must follow the employee relations reporting protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizes employee and guest high-contact
• Properly utilizes personal protective equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Requirements include:

• Must be at least 18 years of age
• High school or g.e.d. graduate preferred
• Completion of three basic courses (management foundations, annual certifications, and map core) within cinemark's management accreditation program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a safe alcohol service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend english
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Must be able to resolve conflict

Physical and environmental requirements include:

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits available include:

• Employee discount
• 401(k) matching*
• Growth opportunities
• Education assistance*
• Health benefits*
• Parental leave*
• Paid time off*
• Daily pay*
• Free movies*
• *benefits may vary by career category, so be sure to check the specific details on our career site.