Job Details
Customer Service Specialist - Remote
2026-01-27 Ohana Outreach Financial all cities,AK
Description:
If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance.
Responsibilities
Learn and master our systems to deliver a high-quality client experience
Follow up with warm leads and prior client inquiries
Meet with clients virtually through Zoom or phone
Maintain clear and professional communication
Collaborate with your team to ensure smooth, consistent client interactions
Meet performance goals to earn growth opportunities
Participate in weekly virtual training and development sessions
Build and maintain client relationships with company-provided and self-generated leads
Help families understand how their options can support long-term security and protection
Qualifications
Experience in sales, customer service, leadership, or training is a plus-but not required
Strong verbal and virtual communication skills
Comfortable using technology and modern digital tools
Excellent time-management and organizational abilities
Professional, dependable, and service-driven
A people-first mindset and willingness to learn
Requirements
Reliable smartphone, computer, and internet connection
Ability to pass a background check
Ability to complete contracting requirements
Active Life and Health Insurance License or willingness to obtain with support
18+ and authorized to work in the U.S.
100% Uncapped Commission 1099
Comfortable working remotely and independently.
Benefits
Remote-friendly work with flexible training and scheduling
Performance-based bonuses and incentives
Annual company trips for qualifying producers
Discounted personal coverage options
Leadership development and long-term advancement opportunities
Supportive, team-oriented environment built on service and integrity
Disclaimer
If you do not currently hold a Life and Health Insurance License, The Hakola Agency provides the resources and guidance to help you obtain it in as little as 7-10 days.
Job Description
The Hakola Agency is built for professionals who want stability, growth, and purpose in their work while serving families with integrity. Our organization emphasizes leadership, structure, and long-term development rather than short-term results.
We use modern systems and digital tools that allow our team to focus on meaningful conversations instead of inefficient processes. This creates a streamlined experience that supports both client confidence and professional consistency.
All client interactions begin with individuals who have already requested assistance. There is no cold calling or prospect chasing involved in this role.
People who do well here are:
- Coachable and willing to follow a proven process.
- Self-driven and goal-oriented.
- Good communicators who care about helping others.
- Looking for long-term stability and income growth, not another short-term job.
If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance.
Responsibilities
Learn and master our systems to deliver a high-quality client experience
Follow up with warm leads and prior client inquiries
Meet with clients virtually through Zoom or phone
Maintain clear and professional communication
Collaborate with your team to ensure smooth, consistent client interactions
Meet performance goals to earn growth opportunities
Participate in weekly virtual training and development sessions
Build and maintain client relationships with company-provided and self-generated leads
Help families understand how their options can support long-term security and protection
Qualifications
Experience in sales, customer service, leadership, or training is a plus-but not required
Strong verbal and virtual communication skills
Comfortable using technology and modern digital tools
Excellent time-management and organizational abilities
Professional, dependable, and service-driven
A people-first mindset and willingness to learn
Requirements
Reliable smartphone, computer, and internet connection
Ability to pass a background check
Ability to complete contracting requirements
Active Life and Health Insurance License or willingness to obtain with support
18+ and authorized to work in the U.S.
100% Uncapped Commission 1099
Comfortable working remotely and independently.
Benefits
Remote-friendly work with flexible training and scheduling
Performance-based bonuses and incentives
Annual company trips for qualifying producers
Discounted personal coverage options
Leadership development and long-term advancement opportunities
Supportive, team-oriented environment built on service and integrity
Disclaimer
If you do not currently hold a Life and Health Insurance License, The Hakola Agency provides the resources and guidance to help you obtain it in as little as 7-10 days.