Job Details

Court Operations Associate (Jury/Calendar Clerk)

The Jackson County Circuit Court in Medford, Oregon, is hiring a Jury/Calendar Clerk (Court Operations Associate). In this role, you will review juror responses, postpone service for and dismiss potential jurors as appropriate, send letters, and answer questions from potential jurors. You will maintain records of processing, jury selection, attendance, and payroll. You will record the nightly juror reporting phone messages. You will provide jury orientation sessions, issue jury oaths, and swear in prospective alternate grand jurors. You will prepare and deliver juror lists. You will also scan documents, check the image quality, and enter the documents into juror records.

Additionally, you will create and maintain court sessions and hearings for the civil, probate, criminal, and juvenile units. You will publish daily, weekly, and annual calendars. You will process court filings and will use Microsoft Excel extensively to maintain the court docket. You will also enter and schedule criminal motion hearings, special set hearings, and remote proceedings that are conducted over the phone or via video conference. You will answer questions from the public, attorneys, judges, court staff, litigants, and partner agencies about court processes, procedures, and scheduling. The customer service you provide will be in person, over the phone, and in writing.

Assigned tasks may be changed to accommodate workload and organizational needs.

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.
• Address the cover letter "To the Hiring Manager."
• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.
• OR
• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The application deadline is 11:59 p.m. on the date listed above.

Minimum Qualifications (These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent AND at least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.

OR

Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Special Qualifications (These must be verifiable.)

None.

Requested Skills and Attributes (These must be addressed in your cover letter.)

• Experience performing a variety of clerical or administrative support tasks, with strict deadlines in a busy business or professional setting.
• Experience using a variety of software programs, including Microsoft Excel, to access and input information and complete various tasks.
• Experience coordinating schedules and maintaining calendars for multiple people.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience and skill in public speaking and addressing large groups of people.

Working Conditions

• This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.
• Occasional early-morning, after-hours, or overtime work may be required.
• Each week, this position may provide a one-hour jury orientation session for approximately 75 jurors.
• This is a fast-paced, high-volume office environment with multiple deadlines and interruptions daily, which requires careful time management, attention to detail, and multitasking (often concurrently).
• Daily data entry and work with confidential documents and information.
• Frequent phone and in-person contact with people from diverse backgrounds.
• Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma, including people who may be angry, hostile, or confused.
• Daily contact with the public regarding criminal, civil, and family court cases, with victims of crimes and domestic abuse, and with law enforcement agencies.
• Frequent lifting, bending, twisting, and kneeling may be required.
• Lifting objects that weigh up to 40 pounds may be required.
• Long periods of sitting or standing may be required.
• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, scanner, and other electronic devices.
• The qualified candidate must start the process of CJIS clearance within the first week of hire.

Additional Information

Criminal Background Check: You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks: By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility: OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies: Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination: OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans' or Oregon National Guard Preference: Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.

Conduct Expectations: Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity: As an employer, OJD complies with Oregon's pay equity law. In this job profile, we offer candidates new to OJD up to the second step of the salary range, depending on experience. For more information on pay equity, click here.

Employee Benefits: Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness: OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call 503-###-####, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-###-#### or email ...@ojd.state.or.us.