Job Details

Additional Position Details: FTE: 0.500000 | Part Time | 20 hours per week | Wednesday/1300-1700 (1pm-5pm), Thursday and Friday 0800-1700 (8am-5pm)

Starting Wage: $18.09-$24.88 per hour, depending on experience

Position Summary

Under general supervision, the Patient Service Rep 2 performs a variety of support functions for a department and/or program. Duties may include all or part of the following: Greeting, instructing, directing patients and visitors; scheduling, registering, and obtaining preauthorization for treatment from insurance, Medicare or other agencies for patients; serving as liaison between patient and medical support staff; functioning as cashier, receptionist and referral clerk as well as maintaining records and completing data entry; monitoring office services and supplies. The Patient Service Rep 2 will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit. Collaborative interaction with patients, physicians, other staff members, and management, patient satisfaction, and accurate processing of all front-end functions are integral to the success of this position.

Qualifications

• A high school diploma or the equivalent in education and experience is required
• Minimum 2 years of relevant front-desk customer-related experience is required, preferably in a healthcare setting

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:

• Competitive Pay: Hourly and salaried positions earn market-based compensation.
• Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
• Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
• Paid Time Off: Generous ETO for part-time and above employees.
• Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
• Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:

Excellence - Respect - Honesty - Service - Teamwork

Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.