Job Details

Traffic & Revenue Manager – Four Corners Radio Cluster The Traffic and Revenue Manager – Four Corners Radio Cluster is responsible for overseeing regional radio traffic operations and supporting revenue-related workflows for the Four Corners (4C) region. This role ensures the accurate execution of advertising schedules, timely order entry, and effective coordination between sales, traffic, clients, and the business office.This position is traffic-first, with primary responsibility for traffic execution and operational accuracy, while also serving as a key support resource for client billing assistance, payment coordination, and basic accounts receivable (AR) efforts. The Traffic and Revenue Manager exercises independent judgment in prioritizing work, resolving discrepancies, and improving operational workflows to support revenue accuracy and client satisfaction.This role may be eligible for remote work, based on experience and operational needs.Primary Responsibilities Traffic Operations & Regional Support Manage and enter all incoming traffic orders for the Four Corners regionMaintain accurate schedules, copy instructions, and traffic records within radio traffic systemsCoordinate with sales and programming teams to ensure the correct execution of advertising schedulesServe as a primary traffic and operational support contact for Four Corners clientsReview orders for accuracy, compliance, and alignment with contractual termsIdentify, troubleshoot, and resolve traffic discrepanciesEnsure traffic execution aligns with company policies and operational standardsProvide coverage of other Hutton Broadcasting market traffic needs, as requiredClient Billing Assistance & Payment Coordination Assist clients with billing-related inquiries, including invoice clarification and payment status questionsSupport payment collection efforts by coordinating with clients regarding outstanding balances and payment timelinesWork collaboratively with the business office to resolve billing discrepancies and payment issuesReview client accounts to ensure consistency between traffic execution and billing recordsAssist with basic accounts receivable (AR) activities, including follow-up communication and documentationEscalate complex billing or collection issues as appropriate while maintaining positive client relationshipsRevenue & Account Support Act as a liaison between clients, sales, traffic, and the business office to support smooth revenue workflows in the Four Corners marketAssist in auditing accounts and identifying discrepancies that may impact billing or revenueSupport alignment between traffic schedules, invoicing, and revenue accuracyCommunicate proactively to prevent revenue-related issues and delaysOperational Oversight & Workflow Optimization Support traffic optimization efforts and workflow planningAssist in identifying inefficiencies and recommending process improvementsMaintain organized documentation and records in accordance with company policiesProvide operational support to team members to ensure tasks are completed efficiently and accuratelyContribute to the continuous improvement of regional traffic and revenue operationsCoordinate closely to ensure orders are entered accurately and executed as sold. Support Account Executives with the resolution of client inquiries related to traffic execution and billing coordinationBusiness Office Collaboration Collaborate on billing support, payment coordination, and account review effortsAssist in resolving discrepancies between traffic records and billing dataProgramming & Operations Ensure traffic schedules align with programming requirements and operational standardsCommunicate changes or issues that may impact on‑air executionQualifications & Experience Experience in radio traffic operations and traffic systemsStrong foundational understanding of billing, payments, or accounts receivable processesExcellent organizational and administrative skillsClose attention to detail and accuracyAbility to exercise discretion and independent judgmentStrong written and verbal communication skillsStrong client relationship skillsAbility to manage priorities independently in a remote or office‑based environmentAbility to work and communicate with the team effectivelyPerformance Metrics Accuracy and timeliness of traffic order entry and executionReduction in traffic and billing discrepanciesEffective client communication and billing supportTimely follow-up and coordination on payment‑related mattersContribution to workflow efficiency and operational improvementsPositive collaboration with sales, traffic, and business office teamsCompensation & Structure Full-time, salaried, exempt positionReports to Business Department ManagerWorks closely with Sales, Traffic and Business Office teamsCompetitive salary and benefits package#J-18808-Ljbffr