Job Details

A company is looking for a Chat Support Associate to engage with veterinary professionals and support their purchasing decisions through the platform.Key ResponsibilitiesRespond to user inquiries via live chat, email, and phone in a timely mannerTroubleshoot issues and explain solutions effectivelyManage daily administrative tasks and collaborate with cross-functional teams for platform enhancementsRequired Qualifications1 year of relevant customer-facing work experience2 Year Associates Degree or 4 Year College DegreeExperience in chat support preferredAbility to adapt quickly and manage multiple responsibilitiesTech/start-up work experience is a plus but not required