Job Details

Guest Services Coordinator - Avamere Rehab of Rogue Valley

Job Category: Administrative Requisition Number: GUEST029695

Posted: April 20, 2026

Full-Time

On-site

Medford, OR 97504, USA

Job Details

Guest Services Coordinator

Status: Full-Time

Location: Avamere Rehab of Rogue Valley - 625 Stevens St. Medford, OR 97504

Responsibilities:

• Assist in coordinating the admission of each new resident, ensuring resident's room is ready before they arrive and communicating with all departments to prepare for the new admission.
• Conduct facility tours and ensure the interior of the facility is tour-ready and presents well to visitors at all times.
• Assist in the resident admission orientation program, and provide residents with an admission information packet.
• Review and explain to each new resident (and/or resident's family) facility room rates, billing procedures, visitor/guest privileges, restrictions and resident care procedures.
• Maintain an accurate record of available beds and a resident waiting list.
• Perform various secretarial duties
• Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.

Qualifications:

• High School Diploma or equivalent.
• Must be able to type a minimum of 35 words per minute and use a 10-key calculator.
• Able to deal tactfully with personnel, residents, visitors and the general public.
• Must be able to read, write, speak and understand the English language.
• Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.

At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:

• Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
• 401 (k) Plan: After 90 days of employment, with matching program.
• Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
• EAP Canopy with unlimited telehealth mental health visits.
• Continuing Education and Higher Education Reimbursement.
• Generous employee referral bonus program.
• Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
• Professional Development: Opportunities for growth and development within the company.
• Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.

Avamere is an Equal Opportunity Employer and participates in E-Verify

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.