Job Details

Job Full Description

Express Employment Professionals is recruiting for an Administrative Assistant for a well-established local wholesale company. This full-time position supports daily office operations, customer service, sales, and product development. The ideal candidate is organized, detail-oriented, and comfortable managing multiple projects while communicating with customers, vendors, and internal departments.

Key Responsibilities

• Provide administrative support to the sales, customer service, product development, accounting, shipping, and assembly teams.
• Communicate with customers, vendors, and business partners by phone and email to answer questions, resolve issues, and coordinate projects.
• Assist with order entry, processing correction orders, tracking backorders, making customer follow-up calls, and maintaining accurate records.
• Support sales activities, including customer outreach, email follow-ups, identifying sales opportunities, and assisting with customer orders.
• Coordinate product development projects by communicating with domestic and international suppliers, requesting product samples, and tracking project deadlines.
• Assist with product packaging, product information, and submission of samples and materials for licensing approval.
• Maintain accurate logs, files, invoices, and other administrative documentation.
• Assist with company mail, filing, data entry, and general office organization.
• Help ensure compliance with licensing requirements, including coordinating training, documentation, and third-party audits.
• Work collaboratively across departments to prioritize tasks, resolve problems, and keep daily operations running efficiently.
• Perform additional administrative duties as needed.

• At least one year of relevant administrative, customer service, or office experience preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Word and Excel.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects, prioritize competing deadlines, and maintain accurate records.
• Strong problem-solving skills and a customer-focused approach.
• Professional, positive attitude with the ability to work independently and as part of a team.
• Willingness to learn new systems, processes, and product information.

• Full-time, Monday-Friday
• 8:00 AM-5:00 PM
• 40 hours per week