Completely Floored - Flooring America
1125 S. Holly St.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. The applicant needs to have previous sales experience. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customer needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Build productive trust relationships with customers
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- High school degree
Do not contact this company in solicitation of any product or service.